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Client Profile - Sports Store
We have recently developed a custom shopping cart system for a national chain of businesses to advertise, sell and manage special stock that they regularly want to promote. There are about 80 participating stores across Australia who all stock the same items when these specials are released. Specials are released on a monthly schedule for a limited amount of time.
When a customer places an order it is automatically assigned to the nearest store to the customer, geographically. The system notifies that store who then have the option to accept the order, or float it for other stores to accept if they happen to be out of stock of that particular item. Stock inventory levels are automatically decreased as purchases are made, allowing admin to see at a glance how many have been sold.
An admin area lets their head office keep track of orders that have not been picked up by any store so that they can follow them up, and alerts are issued for unfinished orders older than 3 days. The back-end also lets them manage inventory levels, add new specials and stock, manage the store profiles and generate a wide range of reports.
Working on this project was challenging and enjoyable, and there were a lot of little customisations and additions requested to the admin area to improve functionality and usability specific to this client's needs. Sometimes this can lead to projects getting out of scope, but in this case thorough and extensive pre-planning as well as detailed ongoing assessment of project development helped to keep this project on-track, in-scope and within budget.