Happy campers Why work with iOnline? Let our clients explain...
As a volunteer sporting organisation, it was very important for the GC Eagles to establish a professional web presence. We wanted a user-friendly website to showcase our activities in a consistent manner, and we ended up being delighted with what iOnline presented to us. From the outset, they've provided clear guidelines upfront as to what was achievable, and have also offered suggestions about the variety of options available, without mentioning the magnificent ongoing support provided.
In terms of implementation, the design has definitely exceeded our expectations with its originality and customisation, fulfilling all of our requirements. The project management at all stages was highly professional, clearly demonstrating the experience of the team. iCMS - iOnline's content management system - is also very practical and functional, providing manageability to even low-skilled users.
I have been involved in numerous website development projects over my corporate life and have found the team at iOnline very responsive to customer needs, with an outstanding level of service and assistance. I will be using them in the future for our corporate websites.
iOnline has been providing us with high quality web services since we've decided to build our websites with them. From negotiating the terms to designing, building, managing and launching the sites, iOnline’s team has the essential skills needed to handle every aspect of the project, providing helpful and valuable support when required. We're pleased with the end-results provided by iOnline, and we would recommend every Sport entity that is looking to establish a professional and consistent web presence to work with them.
Once again many thanks to all over there at iOnline who contributed to the making of this website. I couldn’t be happier with the site!
Online has done a great job creating and managing my website over the past 18 months. Many visitors to my site have commented on how professional it looks. Learning new technology can be daunting but I find all of your systems so easy to use. I wouldn't be without iCMS. As I'm constantly updating information, it's essential for me to have as much direct access to my site as possible. And I'm utilising iReach more and more – not just for e-newsletters but for booking confirmations for my consultations. As an image consultant, I need to look professional in all aspects of my business and iReach provides a brilliant e-marketing solution. The support you and your team have provided to me has been invaluable. I also very much appreciate that you are an excellent sounding board to run past ideas, and have a wealth of knowledge on all web-related issues. I look forward to a long association with iOnline.
iOnline provided us with a straight forward, efficient and cost effective solution to our website needs. Our previous site was not easily managed and expensive to run. iOnline took the time to review our needs, educate us and implemented a system which saves our business time and money.
Thank you so much to the iOnline team that put a lot of effort in to help build my iBAMBINO online shop. The hard work from the iOnline team was so amazing, from scratch 'till my website went live! Not only 2 thumbs up, I give 10 thumbs up!!!
On behalf of James Frizelle’s Automotive Group, thank you for your amazing service. We chose iOnline to be our website provider based on their fast turnaround, exceptional service and innovative ideas and we have not been let done, even under immense pressure and sometimes unrealistic timelines the team always do what they can to get it done. We would highly recommend iOnline to anyone who is looking for an easy system to use with comprehensive support services.
Thanks iOnline – we LOVE our new website and have had nothing but positive comments from people in the short time it has been up and running. The site is clean and easy to navigate. The iCMS manual is a great resource, very easy to use (actually it’s idiot-proof!) and it took me only a few minutes to update our website on my first attempt. I found the Basecamp tool very effective by maintaining lines of communication throughout the process and ensuring the whole experience was prompt, efficient and professional. We guarantee to recommend your services in future.
We have been extremely pleased with the professional and timely service you have offered us so far, and will be recommending you highly in the future.
Thanks Josh, really appreciate all the help. I absolutely love the website and have had some great feedback already.
Procon chose iOnline to give all its websites a stronger dynamic. This they succeeded in achieving and have given us a more professional looking web site. The design process was relatively pain free, and the end result was better than what we had originally expected. iOnline have a good system for keeping on top of any problems or design adjustments that need to be made. Over the last 2 years we have had almost no down time, and the resulting traffic has been impressive. We were so impressed we even moved our web hosting to them, and have not regretted doing so.
The iOnline team could not have been nicer and more helpful throughout building and designing my website. They made the experience of developing such a big project like GoldCoastShopping.com.au as easy as can be often going past the call of duty to please me. I would highly recommend the services of iOnline and particularly Josh Smith, the Director of iOnline, whom I have known for a number of years to be consistently the most gentle and patient person I have had the pleasure to deal with.
As someone who has been involved with online sales since 1995, I found iOnline to be the perfect fit for my business - both in value for money and delivering on expectations. The staff have always been patient and communicative and I was always impressed that nothing was ever too much trouble, regardless of the request. I have no doubt that the increase in sales at Sewing.com.au is due to the new look, professional site and easy-to-use Content Management System provided by the iOnline team. I now have a number websites including an independent sporting website which is the largest of its kind in Australia. Having iOnline on board as our webhost has played an important part in the success of all my websites.
Since using iOnline we have had a lot of positive feedback and compliments on our website. The service from all members of the iOnline team has been extremely friendly and helpful. I would definitely recommend them to other companies if they are looking for an innovative company with customer friendly staff!
Dear Josh, Jess, Irma, Scott, Josh E, Ben and Bentley, We are really satisfied with the excellent service and with the development and design of our web site Hi Tek Products of Australia. We rely on our web site for 90% of our business and we sell our products all over the world. Our customers are frequently saying how great our web site is and so informative. This is due to the great team at iOnline. We are more than happy with our experience with iOnline.
After founding ANDIKA and Xcelerator Capital, I needed to establish our presence on the internet. I noticed iOnline did the work on the Gold Coast Titans website and I liked what I saw. So I spoke with their friendly staff and from the get-go, iOnline worked with me and they designed and posted on the internet two awesome looking professional websites. There support services are also second to none. If your business is in need of a professionally designed and posted website, then I highly recommend iOnline. They're really good!
Just a quick thank you to you and your team for delivering our website on time and within the quoted budget. The site exceeds our expectations and we look forward to working with you to maintain and develop the site as we grow with the online medium.
Some people think that pretty animated pictures make for a good website...others are looking for specific functional (programming) solutions. Figure out what is required, who will do what, the recurring costs, and how flexible the result (how long for content/structure change, and at what cost). I rank good working relationships at the top of my list, and many will crumble in the face of money haggling when development hits trouble through misunderstanding on either side (or both sides). I've been project manager for a recently launched website redevelopment...see www.independentsports.com.au. I did the scoping, defining functional subtasks, writing the RFI and comparing submitted proposals, recommendations to the client, seeing through the technical development and testing, and training the users. The winning proposal was from the Gold Coast's iOnline in Varsity Lakes as: 1) their pricing was the best out of 5 candidate companies (including the then incumbent); 2) they alone displayed a solid understanding of the client's unique organisational structure and business goals, which meant we never hit the classic "that's not what you said" or "I thought this is what you meant" (which lead to ballooning costs, or the original bid price is inflated to cover such anticipated costs for extra work); 3) their platforms provide the maximum opportunity for content/operational control by the client (as opposed to built-in apron strings for ongoing maintenance revenue common to many web designers/developers); 4) their documentation was succinct and 5) their Terms & Conditions were a SINGLE PAGE of clear English (a deal breaker if ever there was one!). The technical staff have proved to be realistic, productive and fun to work with. The result was within budget and on time. And the ultimate accolade? ...the client was over the moon!